Questions & Answers

Frequently asked questions

How do I make a booking?
Call us on 07379858371 or use our online booking form
What if I need to change my plans?
Not a problem just call us  on 07379858371 or get in touch via our contact us page  We will need at least 24 hours notice from the collection time on the booking as full or additional Charges will apply.Please read our terms & conditions for details.
Can I book a larger vehicle for small groups?
Yes you can, however this will be charged at the higher MPV rate. Please see our prices for details

How many people can travel in the car?
We supply 2 size vehicles. A car which will carry up to 4 passengers and our MPVS will take up to 8 passenger

Can I transport pets in the vehicle?
We will do our best to accommodate this providing there is space in the vehicle and safe to do so. Most pets will need to travel in a secure carriage. This will need to be discussed at point of booking. 
How do I make a payment?
Payments need to be paid to the driver on the day in cash

What hours do you operate?
We provide our service 24 hours although bookings will need to be made within our office opening hours of 9.30am - 5.00pm

What if my flight is delayed?
Don't worry we will track your flight number before leaving. We will make adjustments to your pickup time. 

Will I be charged extra if there are delays exiting the airport?
We allow up to 1 hour for you to exit the airport from your arrival time so should give you plenty of time to collect luggage and exit the airport. waiting time charges will apply after this at a rate of £0.20pence per minute/£20.oo per hour.

Can I make a special request?
Absolutely, We recognise that everyone's travel requirements can differ. Just let us know when booking and we will do our upmost to accommodate you.